Last updated: July 22, 2026
1. Introduction
These Terms of Use (“Agreement”) govern your access to and use of Professional Awesome LLC’s services, websites (https://professionalawesome.com), materials, products, and programs (collectively, the “Services”). By using our Services, you agree to these Terms. If you do not agree, do not use our Services.
Professional Awesome LLC (“Professional Awesome,” “we,” or “us”) may modify these Terms from time to time. Updated Terms will be posted on this page with a revised “Last updated” date. Your continued use of the Services after an update constitutes acceptance of the revised Terms. However, purchases remain subject to the Terms in effect when the applicable order was placed, unless a change is required by law.
2. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and share your information.
3. Prohibited Uses
You agree not to:
- Commit or encourage a criminal offense;
- Distribute malicious software or harmful content;
- Hack or tamper with the Website or Services;
- Corrupt or misuse data;
- Spam or send unsolicited promotional material;
- Infringe on any intellectual property rights;
- Attempt to affect the performance or functionality of the Website.
Violations may be reported to law enforcement and could result in civil or criminal penalties.
4. Intellectual Property
All software, images, and content on our Website are owned by Professional Awesome or its licensors and are protected under copyright law. You may download or print content for personal use only. Any other use—including commercial use or redistribution—is prohibited.
5. Terms of Sale
By placing an order, you:
- Confirm you are at least 18 years old;
- Confirm all order information is accurate;
- Confirm you are authorized to use the payment method provided;
- Agree to our pricing and availability terms.
Order Acknowledgement
You will receive an email confirming receipt of your order. This does not constitute acceptance. We reserve the right to refuse or cancel an order for legitimate reasons, including product unavailability, suspected fraud, or incorrect pricing or product information. If we cancel an order after payment has been collected, we will issue a refund to the original payment method.
Pricing Errors
If a pricing error occurs, we will notify you. You may confirm the order at the correct price or cancel it for a full refund.
Payment
Payment authorization occurs at the time of order. Your card will be charged once authorization is received.
6. Return Policy
To initiate a return:
- Contact us at [email protected] for return authorization before sending the item.
- Return items must be:
- Unused
- In original packaging
- Returned within 30 days after delivery
Not eligible for return:
- Custom or bespoke items, except where return rights cannot lawfully be excluded
- Deposits to reserve products, except where refund rights cannot lawfully be excluded
Additional conditions:
- A 20% restocking fee applies unless the item was received damaged, defective, or incorrectly supplied by us.
- Return shipping is not reimbursed unless the item was received damaged, defective, or incorrectly supplied by us.
- If free shipping was offered, our actual outbound shipping cost will be deducted from the refund unless the item was received damaged, defective, or incorrectly supplied by us.
Approved refunds will be issued to the original payment method after the returned item has been received and inspected. Your bank or payment provider may require additional time to post the refund.
Nothing in this Return Policy limits any return, refund, or other consumer right that cannot lawfully be excluded.
7. Warranties and Disclaimers
Any written warranty that applies to a product will be stated on the applicable product page or in materials supplied with that product. Products manufactured by a third party are subject to the original manufacturer’s warranty, if any, and its applicable terms.
DISCLAIMER:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL SERVICES AND PARTS ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow the exclusion of implied warranties. These exclusions may not apply to you.
8. Motorsport Use Disclaimer
Certain vehicle-performance products sold by Professional Awesome LLC are intended for off-road, competition, and motorsport use only, as stated on the applicable product page. Use of those products on public roads may be prohibited by law. It is the responsibility of the purchaser and/or end user to confirm product suitability and comply with all applicable local, state, and federal laws.
To the maximum extent permitted by law, Professional Awesome LLC is not responsible for damages, injuries, or legal consequences resulting from misuse, improper installation, unauthorized modification, or use contrary to the product description or instructions. By purchasing and installing a vehicle-performance product, you acknowledge that racing and vehicle modification involve inherent risks and agree to exercise appropriate judgment, inspection, maintenance, and safety precautions.
9. Professional Installation Recommended
Professional Awesome LLC strongly recommends that vehicle-performance products be installed by a qualified mechanic, fabricator, or technician when the installation requires specialized knowledge, tools, or judgment. Improper installation may lead to product failure, vehicle damage, or personal injury. To the maximum extent permitted by law, we are not responsible for damages resulting from improper installation, unauthorized modification, or failure to follow provided instructions.
10. Export Control Compliance
Customers are responsible for complying with all applicable export laws and regulations. Products may be subject to U.S. export control laws and may not be exported or re-exported to certain countries or individuals.
11. Website Accuracy
While we strive to ensure all information on our Website is accurate, errors, inaccuracies, or omissions may occur. We reserve the right to correct any such issues and to cancel or refuse orders placed based on incorrect information.
12. Force Majeure
We are not liable for a failure or delay in performance caused by events beyond our reasonable control, including natural disasters, war, labor disputes, pandemics, carrier disruptions, supply-chain interruptions, or internet outages. If we cannot fulfill an order and cancel it as a result, we will refund any amount collected for the unfulfilled portion of that order.
13. User Content
By voluntarily submitting reviews, photos, videos, or other content to us for publication, you grant Professional Awesome LLC a non-exclusive, royalty-free, worldwide license to reproduce, edit for formatting, publish, and display that content in connection with our business and promotional activities. You represent that you have the rights and permissions necessary to submit the content, including permission from identifiable individuals shown in it. This license does not transfer your ownership of the content.
14. Limitation of Liability
To the maximum extent permitted by law, Professional Awesome LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of the Services, Website, or products, including loss of profits, data, or goodwill.
Where liability may lawfully be limited but not excluded, our aggregate liability for a claim is limited to the amount paid for the product or service giving rise to that claim.
Nothing in these Terms excludes or limits any liability, right, or remedy that cannot lawfully be excluded or limited, including liability for gross negligence, willful misconduct, or death or personal injury where such liability cannot lawfully be limited.
15. Communications Consent
We may send transactional communications reasonably necessary to administer orders, accounts, support requests, product-safety notices, recalls, and security matters. Marketing emails will include a method to unsubscribe. We will obtain any consent required by law separately before sending marketing text messages or automated or prerecorded calls. Consent to marketing communications is not a condition of purchase.
16. Linking and External Content
You may link to our Website in a way that is fair and legal and does not falsely imply sponsorship, affiliation, or endorsement. You may not frame our Website or present our content in a misleading manner.
We do not endorse third-party sites linked from our Website and are not responsible for their content.
17. Indemnity
To the extent permitted by law, you agree to indemnify and hold harmless Professional Awesome LLC, its employees, agents, and affiliates from third-party claims, damages, and reasonable legal costs arising from your unlawful misuse of the Services, your violation of these Terms, or your infringement of another party’s rights.
18. Dispute Resolution
Before initiating a formal legal claim, please send us a written description of the dispute and the requested resolution so that both parties have an opportunity to attempt to resolve the matter in good faith.
Send the notice by email to:
Professional Awesome LLC — Legal Notices
[email protected]
Please use “Legal Notice” as the email subject line.
Indiana law governs these Terms to the extent permitted by applicable law. Nothing in these Terms deprives a consumer of any mandatory protection provided by the law that applies to that consumer.
19. Legal Fees
Each party is responsible for its own legal fees and costs except where applicable law provides otherwise or a court or other authorized tribunal orders otherwise.
20. Severability
If any provision is found invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
21. Complaints
We aim to resolve all issues quickly and fairly. Please contact us with any concerns:
Professional Awesome LLC
West Lafayette, IN 47906
Phone: 765-267-8567
Email: [email protected]
22. Entire Agreement
These Terms, together with any additional terms expressly presented for a particular product or service, constitute the entire agreement between you and Professional Awesome concerning the Services. Any waiver must be in writing and signed by an authorized representative of Professional Awesome LLC.
Thank you for using Professional Awesome.