Professional Awesome LLC – Terms and Conditions

Last updated: April 20, 2025


1. Introduction

These Terms of Use (“Agreement”) govern your access to and use of Professional Awesome LLC’s services, websites (https://professionalawesome.com), materials, products, and programs (collectively, the “Services”). By using our Services, you agree to these Terms. If you do not agree, do not use our Services.

Professional Awesome LLC (“Professional Awesome,” “we,” or “us”) may modify these Terms at any time. Continued use of our Services after any updates constitutes acceptance of the new terms.


2. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and share your information.


3. Prohibited Uses

You agree not to:

  • Commit or encourage a criminal offense;
  • Distribute malicious software or harmful content;
  • Hack or tamper with the Website or Services;
  • Corrupt or misuse data;
  • Spam or send unsolicited promotional material;
  • Infringe on any intellectual property rights;
  • Attempt to affect the performance or functionality of the Website.

Violations may be reported to law enforcement and could result in civil or criminal penalties.


4. Intellectual Property

All software, images, and content on our Website are owned by Professional Awesome or its licensors and are protected under copyright law. You may download or print content for personal use only. Any other use—including commercial use or redistribution—is prohibited.


5. Terms of Sale

By placing an order, you:

  • Confirm you are at least 18 years old;
  • Confirm all order information is accurate;
  • Confirm you are authorized to use the payment method provided;
  • Agree to our pricing and availability terms.

Order Acknowledgement

You will receive an email confirming receipt of your order. This does not constitute acceptance. We reserve the right to refuse or cancel any order.

Pricing Errors

If a pricing error occurs, we will notify you. You may confirm the order at the correct price or cancel it for a full refund.

Payment

Payment authorization occurs at the time of order. Your card will be charged once authorization is received.


6. Return Policy

To initiate a return:

  1. Contact us for authorization.
  2. Return items must be:
    • Unused
    • In original packaging
    • Returned within 30 days of purchase

Not eligible for return:

  • Custom or bespoke items
  • Deposits to reserve products

Additional conditions:

  • A 20% restocking fee applies unless the return is due to our error.
  • Return shipping is not reimbursed.
  • If free shipping was offered, actual shipping costs will be deducted from the refund.

7. Warranties and Disclaimers

We provide no warranties beyond those offered by the original manufacturers.

DISCLAIMER:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL SERVICES AND PARTS ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Some jurisdictions do not allow the exclusion of implied warranties. These exclusions may not apply to you.


8. Motorsport Use Disclaimer

The products sold by Professional Awesome LLC are intended for off-road, competition, and motorsport use only, unless explicitly stated otherwise. Use of these products on public roads may be prohibited by law. It is solely the responsibility of the purchaser and/or end user to ensure compliance with all applicable local, state, and federal laws.

Professional Awesome LLC is not responsible for any damages, injuries, or legal consequences resulting from the use or misuse of its products, including but not limited to improper installation, unauthorized modifications, or use in non-racing applications. By purchasing and installing these products, you acknowledge that racing and vehicle modification involve inherent risks, and you assume all responsibility for those risks.


9. Professional Installation Recommended

Professional Awesome LLC strongly recommends that all products be installed by a qualified mechanic or technician. Improper installation may lead to product failure, vehicle damage, or personal injury. We assume no liability for damages resulting from self-installation or failure to follow provided instructions.


10. Export Control Compliance

Customers are responsible for complying with all applicable export laws and regulations. Products may be subject to U.S. export control laws and may not be exported or re-exported to certain countries or individuals.


11. Website Accuracy

While we strive to ensure all information on our Website is accurate, errors, inaccuracies, or omissions may occur. We reserve the right to correct any such issues and to cancel or refuse orders placed based on incorrect information.


12. Force Majeure

We are not liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, natural disasters, war, labor disputes, pandemics, or internet outages.


13. User Content

By submitting content (e.g., reviews, photos), you grant Professional Awesome LLC a non-exclusive, royalty-free, worldwide license to use, modify, publish, and display that content for promotional purposes.


14. Limitation of Liability

We are not liable for any direct or indirect damages arising from the use of our Services or Website. This includes loss of profits, data, goodwill, or any other intangible losses.

Where liability cannot be excluded, our liability is limited to the amount paid for the product or service in question.


15. Communications Consent

By using our Services, you consent to receive communications from us via:

  • Email
  • SMS
  • Phone calls
  • Push notifications

You may opt out of promotional messages at any time. We may store and use anonymized customer data for business and marketing purposes.


16. Linking and External Content

You may link to our homepage in a way that is fair and legal, without implying endorsement. Framing or deep linking is not permitted.

We do not endorse third-party sites linked from our Website and are not responsible for their content.


17. Indemnity

You agree to indemnify and hold harmless Professional Awesome, its employees, agents, and affiliates from any claims, damages, or legal fees arising from your misuse of the Services.


18. Dispute Resolution

Disputes must be resolved through binding arbitration, not in court, in accordance with the Federal Arbitration Act. Class actions and jury trials are waived.

To initiate arbitration, send a written claim to: Professional Awesome Legal Dept.
[Mailing Address]
[Email Address]

Indiana law governs this agreement, except where preempted by federal arbitration law.


19. Legal Fees

If either party brings an action and prevails, the winning party is entitled to recover reasonable attorney’s fees and costs.


20. Severability

If any provision is found unenforceable, it will be replaced with a valid term that most closely reflects the original intent. The rest of the Agreement remains in force.


21. Complaints

We aim to resolve all issues quickly and fairly. Please contact us with any concerns:

Professional Awesome LLC
West Lafayette, IN 47906
Phone: 765-267-8567
Email: sales@professionalawesome.com


22. Entire Agreement

These Terms constitute the entire agreement between you and Professional Awesome. Any waiver must be in writing and signed by a company director.


Thank you for using Professional Awesome.